Support

Technical support

Technical support is the foundation of innovation and we have put together a system designed to offer the ideal support experience for all parties involved. Our warranty and post warranty support services are among the main factors that have earned us the trust and loyalty of our customers.

Premium reseller support

We offer our authorized dealers and service shops all the tools they could ever need to handle any scooter repairs or maintenance processes. We offer training, certification and all the necessary service items, from a wide range of tools and accessories (compressors, wrench sets, tool banks) to vulcanizing machines. All the tools are adapted to the specific requirements of our scooters.

Our team of experts is available to assist you with any technical issues you may encounter, be it battery problems, motor issues, brake malfunctions, and more. We have extensive experience having pioneered the electric scooter market, and we are confident that we can turn your shop into a trusted authority in the electric scooter industry, which will boost all sides of your business.

Reliable customer support

Through our wide network of dealers and service shops, our customers will always find the necessary support for any maintenance or service issue. Moreover, the new generation of scooters will come with a compressor, a tool kit and the keys necessary for the customer to perform regular maintenance.

If you are experiencing technical issues with your electric scooter, please don’t hesitate to contact us for assistance. Our team is available to answer any questions you may have and provide the support you need to keep your electric scooter running smoothly. Thank you for choosing our company for your electric scooter needs, and for being part of our community and our global initiative to revolutionize urban and personal mobility.